Free Standard Shipping:
We offer free standard shipping to the following countries: USA, Canada, Australia, UK, France, Germany, Italy, Spain, Portugal, Austria, Belgium, Switzerland, Ireland, Luxembourg, Netherlands, Poland, Mexico
To the rest of the world, we ship for a small shipping fee.
All packages are shipped with tracking information!
You will receive a confirmation email once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. You will receive a second email once your order has been shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 3 working days for the tracking information to show. In some rare cases, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
Shipping Time Estimates:
- USA: 7-20 business days
- INTERNATIONAL: 7-25 business days
** Please note that we require 1 working day on average to fulfill your order before dispatching it. We are doing everything in our power to get your order to you as soon as possible!
** Please note that the majority of our products will arrive within a 10-day framework after the product has been processed and shipped out. Some variability may cause the shipment to take longer than usual.
** Maison Lily is not responsible for any duties/taxes upon arrival to your location & any delays due to the shipping carrier or customs clearance. Delivery time does not include Saturdays, Sundays, or Holidays.
** Customs, duty, and taxes are non-refundable.